Do check out our Video on the role and responsibility of an Omni Sport Leader - https://www.youtube.com/watch?v=EHQ8mJ6FBVI

I am an Omni business leader who gives my customers a WoW experience across channels.

• I greet, smile, and engage with customers to understand their needs.
• I utilize an omnichannel medium to sell products and services that fulfill customers' needs.
• When customers are in-store, I assist them in expanding their choices through digital channels.
• I ensure that I am up to date with Decathlon's products, services, and offers across all channels.

I ensure the best in the class offer, display, and availability for my sport.

• I guarantee customer and teammates’ safety in-store, with products, stock storage, and data protection
• I make sure that I select the right offer to give my users, the right product and services.
• I forecast my business according to my seasonality/ trend and ensure appropriate stock levels.
• I set up an experiential layout with strong visual merchandising strategies to increase my business.
• I will master the tools needed, to give my users the best in the class offer, display, and availability.

I Develop my sports' local omnichannel performance.

• I am in charge of my sport and work towards ensuring the growth of my sport and its market share.
• Act as a sports ambassador, building a sports community to encourage customer/user engagement in sports practice within my catchment.
• I affiliate with the right partners who can help my customers practice their sport through events, workshops, and playgrounds.
• I make data-driven decisions for my customers/users according to the data collected through Omni channels.

Preserve our resources through site management and our societal impact (eco-mobility, waste disposal management)

• Boost eco-designed product sales
• Boost the share of circular sales (Buyback, Services, etc.)
• Reduce emission and wastage at my site
  

  A Word From the Company

  We are not just a sports retailer; we are a catalyst for change. With our 5,300+ passionate teammates, we have a profound social responsibility in India. Our Goals: Moving People through Sport: Unleashing the magic of sports, we aim to ignite a passion for physical activity and unlock the full potential of every individual. Enhancing Health: By promoting active lifestyles, we are committed to positively impacting the health and well-being of every Indian. Join us as we transcend boundaries, inspire change, and empower India through the wonders of sport. Together, we will create a healthier, happier, and more prosperous nation.